API Docs
Home
Home
Developer GuideAPIStatus
Webhooks
Developer GuideAPIStatus
Webhooks
  1. Status
  • SHIPMENT INBOUND
  • ORDER
  • SHIPMENT
  • RETURN
  1. Status

SHIPMENT

Shipment New Status List#

CodeStatus NameDescription
102Awaiting labelThe order has been created and is waiting for shipping label generation.
1203PL AllocatingThe order is being assigned to a third-party logistics (3PL) provider.
205UnfulfilledThe order has not been fulfilled or processed yet.

Shipment Problems Status List#

CodeStatus NameDescription
150Out of stockThe product in the shipment is out of stock.
250Driver refuse parcelThe driver refused to receive the parcel.
260Courier refuse pick upThe courier refused to pick up the shipment.
265Failed/Incomplete PickupsPickup attempt failed or was not fully completed.
277Exception - 3PFAn exception occurred during processing by the fulfillment/3PL partner.
318Courier require cancelThe courier requested shipment cancellation.
400Cancel - Wait for returnThe shipment has been canceled and is waiting for return processing.

Shipment Processing Status List#

CodeStatus NameDescription
215Waiting For PackagingThe order is waiting to be packed at the warehouse.
217Processing At WarehouseThe warehouse is currently processing the order.
220Ready to shipThe order has been packed and is ready for shipment.
225Assigning a driverThe system is assigning a driver or courier for pickup.
290Waiting for handoverThe shipment is waiting to be handed over to the courier or driver.

Shipment Delivery Status List#

CodeStatus NameDescription
300ShippedThe shipment has been handed over to the courier for delivery.
310In-transitThe shipment is currently being transported to the destination.
315Failed Delivery AttemptA delivery attempt was made but was unsuccessful.
320Awaiting to Re-DeliveryThe shipment is waiting for another delivery attempt.
350Out For DeliveryThe shipment is out with the courier and will be delivered soon.

Delivery Completion Status List#

CodeStatus NameDescription
800DeliveredThe shipment has been delivered to the recipient.
900Delivery SuccessfullyThe delivery process has been fully completed successfully.

Return & Exception Status List#

CodeStatus NameDescription
317Courier lost itemsThe courier reported that shipment items were lost during delivery.
500Awating to returnThe shipment is waiting to be returned to the sender.
501Return acceptedThe return request has been accepted.
510In-transit for ReturnThe returned shipment is being transported back to the sender or warehouse.
520Failed Return AttemptAn attempt to return the shipment was unsuccessful.
530Returned From PartnerThe shipment has been returned by the logistics partner.
550Returned Item ReceivedThe returned shipment has been received at the warehouse or return destination.
560Inspection At WarehouseThe returned shipment is being inspected at the warehouse.
570Problem With Return At WarehouseAn issue was identified during the warehouse return inspection process.
600ReturnedThe return process has been completed successfully.
650Complaint CompletedThe complaint or dispute process related to the shipment has been resolved and completed.

Cancellation Status List#

CodeStatus NameDescription
1000Cancelled by sellerThe shipment was cancelled by the seller.
1001Cancelled by operatorThe shipment was cancelled by the system operator.
1002Cancelled by partnerThe shipment was cancelled by the logistics or service partner.
1003Cancelled by systemThe shipment was automatically cancelled by the system.
1004Cancelled by warehouseThe shipment was cancelled by the warehouse.
1005Cancelled by lost items 3pfThe shipment was cancelled due to lost items reported by the 3PF/3PL provider.
Previous
ORDER
Next
RETURN
Built with